Member Resources

Doing Business in Downtown Orillia?

The Downtown Orillia Management Board helps new and existing businesses gain access to several programs and navigate signage decisions that support the beautification and development of Downtown Orillia as a heritage shopping attraction. Below are key resource kits and information that support doing business in Downtown Orillia:

Invest in Downtown Orillia

We want you!

Through a recent third-party Retail Mix study, it was determined that the City of Orillia is under-represented in the following business categories based on both our current, and growing, population:

• Restaurants
• Culture, Entertainment and Recreation establishments
• Convenience and Specialty Food stores
• Furniture, Home Furnishings and Electronic stores
• General Merchandise stores
• Clothing Stores
• Personal Care services

For more information:
Invest Downtown 

New Business Support

Welcome to Downtown Orillia! The Downtown Orillia Management Board is located at 33 Mississaga St. West. and is here to help you in the success of your new business location. In fact, part of the process of opening a store in the Downtown is to come and speak to us. There is a lot of information we need to share with you, especially regarding signage. We have an open door policy at the D.O.M.B. office, so please stop in and see us anytime. We can help you with everything from your Store Grand Opening, obtaining signage permits, supporting ongoing special events and staying up to date on news and information that supports business Downtown. For more information you can also download our Welcome Kit

Business Welcome Package 2019

Grants for Downtown Businesses and Property

The Downtown Tomorrow Community Improvement Plan (DTCIP) launched on January 1, 2017. This program seeks to encourage growth in Downtown Orillia, and in 2016 will include the provision of $185,000 in grants to offset costs of development in the downtown core for projects such as façade improvements, signage, feasibility studies, building improvements and the creation of residential units.

Implementation of the following five grant programs began on January 1, 2017;

• Feasibility/Design Study Grant Program
• Fees Grant Study Program
• Façade Improvement Grant Program
• Building Improvement Grant Program
• Residential Grant Program

For further information on the DTCIP Program:
Downtown Tomorrow CIPs
Downtown Tomorrow CIP Brochure

Obtaining Signage Permits

Every sign erected in the City of Orillia needs a permit and must be applied for at the Orillia City Centre, located at 50 Andrew Street S. When you open a business in the Downtown core, there are special requirements to complement the heritage theme. It is very important to show Downtown Orillia staff your sign design before having it made, to ensure you are adhering to the signage By Law. Highlights of this bylaw include: no backlit signs, Heritage/Victorian colour palate if possible, raised or carved business name, compliments building, and flat paint. D.M.B. office staff are well versed in this city by-law and are happy to help you through this process. As these signs are often more expensive, the City and Downtown Management Board have established a grant program for this and many other property upgrades under the Downtown Tomorrow Community Improvement program.

Obtaining Approval for Items Placed on the Sidewalk

All items placed on the public sidewalk in front of your business, such as tables and planters must be approved by the Downtown Management Board.  This ensures the safety of the public as well as protects businesses and the board from litigation.

17.1 Use of Sidewalk in BIA Business Approval Procedure

Sidewalk Permit Application Form

BIA Membership and Board of Directors Code of Conduct

In accordance with Bill 168, the BIA members Code of Conduct was adopted in October of 2018 by the membership at its Annual General meeting to protect all members, board members and staff are treated respectfully to maintain a harassment and violence free work environment. In addition to adhering to the BIA Membership Code of Conduct, members of the Board of Directors must also adhere to the Board of Directors Code of Conduct policy.

10. 3 Code of Conduct -BIA Members and Procedure – Approved

10.4 Code of Conduct – Board of Directors

Recommended Hours of Operation

The Downtown Management Board recommends the following Standard Hours of Operations: Monday to Thursday: 9:00 – 6:00 pm Friday: 9:00 – 9:00 pm Saturday: 9:00 – 5:30 pm Sunday: 10:00 – 5:00 pm

Have You Registered In Our Business Directory?

Stay up to date on events, Downtown promotions and other community announcements by making sure we have your business name, street address, postal code, phone number and business description. Information will remain confidential and used for internal communication purposes only. Click here to see an example of a business listing. Business Register Form

Downtown Waste Removal

Garbage pick up is Wednesday morning at 5 am. Therefore, it should be placed in front of your store on Tuesday AFTER 4 pm. All garbage bags, cans and bundles MUST have a City of Orillia GARBAGE TAG attached. Tags have been sent to all of the property owners; be sure to ask your landlord well in advance for your tags. Each business is allowed 40 free garbage tags per year. Additional tags are available from City Hall, the landfill site and selected merchants around town. If your garbage does not have a tag on it, it WILL NOT be picked up. It is your responsibility to tag every bag that you put out for collection.

Parking Permits

Need parking for your customers and staff? Monthly parking permits are available from the City for one of the numerous municipal lots located in the Downtown core. The cost for the month is minimal, and helps to keep the metered parking spots available for your customers. If Downtown Business members and their staff use metered spaces, they take prime parking locations away from people who are coming to shop in our beautiful Downtown. Let’s all work together to make our Downtown as user friendly as we can. More Info

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